The accessibility of our platform entails acceptance of the terms and conditions below. Packaging Mania reserves the sole right to change or update these terms and rules of conducting business at any time, with or without prior notice. We suggest our customers to regularly visit packagingmania.com to stay up-to-date with all the changes.
Please note that the terms “you,” “your,” “clients,” “buyer,” and “customers” refer to the users visiting and interacting with Packaging Mania’s website. Similarly, “packagingmania.com,” “Packaging Mania,” “our,” “us,” and “company” refer to Packaging Mania.
Packaging Mania holds exclusive ownership rights to the materials used to make custom packaging. Any content published from any platform owned by Packaging Mania cannot be reproduced or used in any sense whatsoever by any entity, business, or an individual, unless allowed by our officers. Packaging Mania holds the right to display its custom printed packaging products for marketing and sale purposes or send out free samples to our clients.
By using our website, visitors of all types agree and understand that packagingmania.com owns all the content on its website. The “content” includes but is not limited to data, text, photographs, images, graphics, illustrations, maps, and designs. Any unauthorized alteration or copying of any of the information falling under the category of “Packaging Mania’s website content” is not allowed. Packaging Mania holds the right to take legal action against such perpetrators.
You are solely responsible for the content you send, post, distribute, or share through our website. When interacting with our website, you warrant that any material, including but not limited to text, images, artwork, graphics, templates, or logos, you provide does not infringe any third-party rights or that you have proof of consent from such parties.
Packaging Mania is not responsible for any inappropriate, illegal, or illegitimate material provided by users. We reserve the right to remove any information that we find inappropriate, indecent, coercive, or targeting a particular section of society. We hold the right to take one or many of the following actions in case of any infringement of our terms and conditions.
It is the foremost duty of customers to provide the correct information while purchasing our products. Our platform is intended for human use only and should not be used or manipulated by bots. Exploiting our database in a way that violates Packaging Mania’s terms and conditions will be considered illegal, and the company can take legal action against such entities if it deems fit.
By using our service as a customer and submitting an order, you assure that you have all the power, consent, and authorization to make an order and that the company can produce specific products on your behalf. It is your duty to secure your credentials to access your registered account. If your account is hacked or used in any fraudulent activities, it is your responsibility, and Packaging Mania or any of its employees will not be held responsible in any way whatsoever. If you give access to your employees or anyone else, make sure you monitor their interactions on your behalf closely to avoid any problems. Creating an account on our website or acquiring a free quote requires users to provide information such as their names, emails, and phone numbers. When activating a user profile, we may ask for additional details to verify your account for your safety.
You agree with our company's privacy policies when using our website or creating an account. You admit that you have read and acknowledged our privacy policy, terms, and conditions and that our company will collect your personal and business details in accordance with the agreement.
You agree to defend, indemnify, and secure Packaging Mania and its shareholders, directors, employees, partners, agents, and subcontractors against all complaints, lawsuits, and claims made toward the company in relation to the alleged negligence of the customers. It may include:
Packaging Mania will not be held liable for any injury, harm, death, or retention of any kind affecting its employees, workers, staff, marketing personnel, or associated authorities, whether resulting from the use of our website or the information provided on it. Under any event, Packaging Mania is not responsible for any penalties or damage caused by the contract's negligence. Your use of our website and its service shall not exceed the amount paid for the order placed at packagingmania.com.
In case of any flaws in the processing and printing of your custom packaging boxes order or if the boxes are not designed as per your specifications, you’ll have to notify us within 3 working days. While we don’t give refunds in case of printing inaccuracies, we do reprint your order to meet your requirements. In such cases, customers must submit photographic evidence of defective product(s) within 5 working days to help us ascertain the errors and initiate the reprinting process. Please note that payments for accelerated orders are not refundable in any case.
All the prices of products on our website are in US Dollars, and our company will collect payment in the same currency. Once we have received full payment from you, including fees, shipping costs, and other charges as per the nature of your order, we will start working on your order.
Packaging Mania sends digital samples or physical prints (on request) to customers that they expect us to make for them. The samples can be used to suggest any changes before your order moves to the printing department.
Our clients can cancel their order within 24 hours of placement but a 50% deduction of the total order value will be made to compensate the production costs incurred. Please note that we cannot guarantee order cancellation after 24 hours of placement. Moreover, if a customer cancels an order before acceptance of the final proof, a 5% deduction of the order price is applicable. It is to make up for the company’s time and efforts invested in processing your order and the fees paid to the payment company.
We don’t offer any sort of refunds for design service orders. These orders are non-refundable and non-cancellable.
We apply sales taxes on all orders within the state of Delaware. If you are tax-exempt, don’t forget to discuss this with our representatives and provide a tax exemption certificate while placing your order.
Our developers generate innovative concepts based mostly on illustrations provided by customers on our site. The art files must be 300 dpi in finished and CMYK format. If the files are submitted in a different format or with a varying DPI, Packaging Mania will not be considered responsible for blurred or incorrect printing. Our team takes all the necessary precautions to prevent errors and updates clients about all the right requirements and formats. If the final product doesn’t match the customer’s requirement, and the reason is wrong format or the submitted artwork does not fulfill the required criteria, Packaging Mania would not be held responsible or prosecuted.
We have the authority to refuse any request that, in our opinion, is unconstitutional or infringes on the rights of external parties. When you place an order as a customer, you are fully responsible for the material that is created based on your directions and requirements. Packaging Mania has the power to cancel orders without providing any sort of explanation. We don’t engage in activities that may be provocative, indecent, destructive, or damaging for an individual or a segment of society.
Sending out a digital or physical final proof of the design is a pre-requisite for placing your order with us. It is the responsibility of the customer to check and verify the proof, and Packaging Mania will not be held responsible for any mistakes in the final version of the product. Hence, make sure you check the proof for any mistakes in alignment, punctuation, pictures, colors, brand credentials, or any other information contained within the sample.
Electronic proofs are opaque, and errors like overprinting or color composition may arise; we are not to be held accountable for the printed version of boxes or card products with lamination. The colors displayed on the packages are derived from the document submitted. Due to the inherent limitations of the printing methods, we cannot guarantee a 100% replica. By placing an order, you agree to willingly accept that systematic flaws may occur.
Packaging Mania is not liable for any of the following defects in the final manufactured product:
All packaging materials are pre-assembled and delivered flat.
We do not use gang printing methods for the majority of our orders. However, we may select an appropriate printing method based on our printing standards and clients’ requirements.
Our standard operating procedure is to deliver the exact number of products and a few additional pieces. If you receive fewer products, we will only bill you for the number of products being shipped. Packaging Mania follows the rule of delivering 5% more or less of the agreed order quantity.
The order turnaround time starts after we receive full payment of the order, sample approval and confirmation by the printing department. You can select the manufacturing time from printing to shipping by submitting a formal request on our website. We receive agreements to the proof by 10 am.
It is our foremost priority to deliver your order on time. However, we are not to be held liable for any losses due to late shipment. By placing an order on our website, you agree that we are not responsible for delays due to natural, man-made, or customs concerns beyond our control. As per our policy, we offer refunds due to printing issues; orders cannot be canceled or refunded due to printing or shipping delays.
It is your responsibility to pay the full amount of customs duty and fee once the order is delivered to the right address. Moreover, as a buyer, it is your duty to clear customs charges for shipments outside the USA. We offer 5 business days for product shipment anywhere in the US without volume or quantity restrictions. Additional shipping charges will be incurred when shipping to multiple locations.
Legally, the company cannot be held responsible for any losses during shipping. Moreover, if there are issues after 6 business days of shipment or you provide an incorrect address, it will be your responsibility to bear additional shipping and handling costs.
Packagingmania.com reserves the right to modify, remove, or update any section, part, page, or element of our website or terms and conditions at any time, with or without prior notice. The changes will be effective and binding once they are live and visible on our website. Continued use of our website after the updates means that you have accepted all the changes made.
We print your orders at our in-house printing presses in the United States and offshore facilities in Asia and Africa.
You can contact us at the following addresses or email us at info@packagingmania.com.
